Terms of service

TERMS OF SERVICE

Welcome to S&Y Store. The terms “we”, “us”, and “our” refer to S&Y Store. We operate this store and website, including the information, content, features, tools, products, and services made available through the website (the “Services”).

By accessing or using our Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

You must provide accurate, current, and complete information when using our Services. You are responsible for maintaining the confidentiality of your account information and for all activity conducted through your account.

SECTION 2 - PRODUCTS

We make reasonable efforts to ensure that product descriptions, images, specifications, colors, and other product information are accurate and up to date.

However, product appearance may vary depending on your device, screen settings, lighting, or other factors. We do not guarantee that all product information will always be completely free from errors.

SECTION 3 - ORDERS

We reserve the right to refuse or cancel an order when permitted by law, including in situations involving pricing errors, product availability issues, suspected fraud, or other circumstances that may prevent us from properly fulfilling the order.

An order is considered accepted once payment has been successfully processed and the order has been confirmed.

All purchases are subject to our applicable Refund and Return Policy.

SECTION 4 - PRICES AND BILLING

Prices are displayed in the applicable currency and may change without notice before an order is placed.

You agree to provide accurate and complete billing and payment information for all purchases made through our website.

SECTION 5 - SHIPPING

Orders are generally processed within 1–3 business days, excluding weekends and holidays.

Standard delivery is generally estimated at 7–15 business days after processing. Delivery times are estimates and may vary depending on the destination, shipping carrier, customs procedures, weather, or other circumstances beyond our reasonable control.

Tracking information will be provided when available.

SECTION 6 - LEGAL WARRANTIES

Products sold through our website are subject to any warranties required by applicable law.

Nothing in these Terms of Service is intended to exclude, limit, or waive any consumer rights or legal warranties that cannot legally be excluded or limited.

In Québec, applicable legal warranties may include warranties relating to the normal use, reasonable durability, and conformity of goods, as provided by law.

SECTION 7 - INTELLECTUAL PROPERTY

All original content on this website, including text, logos, graphics, photographs, product descriptions, and other materials created or used by S&Y Store, is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use our original content without prior written permission, except where permitted by law.

SECTION 8 - PROHIBITED USE

You may not use our Services for unlawful purposes, fraud, unauthorized activities, or any activity that could harm our business, website, systems, or customers.

SECTION 9 - LIABILITY

To the extent permitted by applicable law, S&Y Store is not responsible for losses or delays resulting from circumstances beyond our reasonable control, including carrier delays, customs delays, service interruptions, technical issues, or other external events.

Nothing in these Terms limits any rights or remedies that cannot legally be limited or excluded.